LogikaMobile
Business Center
We revolutionize the way we serve our clients.
LogikaMobile Business Center is your exclusive portal to report incidents, measure the performance of your projects and maintain real-time communication with our team of experts, all from a modern, secure and easy-to-use interface.
Comprehensive Ticket Management (Help Desk)
Creation and tracking of technical support and development tickets in real time. Two-way messaging system within each ticket to avoid lost email chains. Clear resolution statuses.
Support Hours Control
Automated tracking of invested time. Visualise at all times your quota of contracted support hours and how many have been consumed, guaranteeing 100% transparency in billing.
Multi-Tenant Architecture
Total privacy. Each client only has access to their own projects, employees and tickets, keeping strategic information isolated and shielded.
Dashboard & Metrics
A visual command center to evaluate at a glance the status of all projects, bottlenecks in open tickets and efficiency in problem resolution.
Project Organization
Classify incidents not only by company, but by specific projects, keeping support structured for multiple active developments.
Enterprise-Grade Security
Built with modern standards: JWT Tokens, BCrypt encryption, and end-to-end SSL encryption.